![]() It aims at a constant increase in the satisfaction of consumers but at a low cost. Further, it extends backwards and forwards to cover both suppliers of raw materials along with clients and customers. The approach is comprehensive in the sense that it works horizontally so that employees of all departments, sections and units can take part. Machine and equipment downtime, and its efficiency. It demands effective participation from all employees.Ĭustomer Satisfaction, employee involvement and continuous improvement It is voluntary and at the discretion of the management. ![]() Reach incredible quality levels, defects can arise parts per millionĬomplete elimination of wastes and losses (Zero Defect Approach) TPM is a maintenance initiative involving novel ideas for maintaining plant and equipment to remarkably increase production levels and simultaneously boosting employee morale and job satisfaction. ![]() TQM is a system of management that stands on the principle that all the employees should wholeheartedly work to maintain high standards, in all the aspects of the company's operations. It calls for everyone in the organization in a constant attempt to enhance the quality and increase customer satisfaction. ![]() It is a philosophy derived from ideas introduced by quality Gurus, over the years. But, TQM is a proven approach that assures the survival of the organization even in cut-throat competition. ![]()
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